Fill in the online Returns & Exchanges form. Customers are entitled to a full refund within 14 days after receiving an order, provided the item is unworn and the packaging is delivered back in the same condition as it was sent. Please keep in mind you will need to cover return postage costs.
In case of an international return, you must send the item back by registered mail (please, save the tracking number of the shipment). The address where to return the item to will be indicated after completing the Returns & Exchanges form.
If the item was purchased in the Baltics, send the item back through the OMNIVA Post box (for free) or registered mail. In the latter case, you will need to cover return postage costs.